Terms and Conditions and Important Shipping Information
Terms & Conditions For Sales of Products and Parts
1. All prices are subjected to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors
We reserve the right not to proceed with any order where we feel that it will put us, the recipient or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.
We list some examples below.
(a) Payment cannot be cleared through the payment card details provided and requests for further information or contact provide no response within a reasonable time frame for the order concerned. We presume our messages are not received or are being ignored.
(b) Insufficient delivery address details are provided, where we consider the order will not be delivered, through lack of information and we have received no reply to our request for further information.
(d) Insufficient customer details or details for the person paying for the order.
(e) Impossible or incorrect delivery date requested, where other details seem insufficient. No customer reply to query.
(f) Urgent order for immediate dispatch where details are incorrect or badly entered with no repsonse from customer.
(g) It is our opinion, from assessing the order details, that the order may be fraudulent or erroneous.
We trust that for the majority of orders it will not be necessary to even consider cancellation but this will be done should the need arise. We reserve the right to cancel and we will not accept any complaint from any customer, immediately or at a later date, where we do not feel comfortable to proceed with the order for the above reasons.
We reserve the right, under certain circumstances, whether to fully explain our reasons for cancellation.
ORDER CANCELLATION > CANCELLING A CONFIRMED ORDER
We reserve the right to cancel an order, or consider the order completed, under certain circumstances.
We further reserve the right not to fully or partly refund the customer where non delivery or incorrect delivery has resulted from circumstances totally out of our control. The decision to refund will relate to circumstances and costs incurred.
Here we provide a few examples of typical problems. This list does not cover all possible situations.
(a) Where every effort has been made to make the delivery to an address given, which proves, in our opinion or that of our delivery agent, to be incorrect or non existent.
(b) We find that after reasonable attempts to make the delivery by our delivery drivers, the recipient will not accept the order, refuses to accept the order, or is obviously, deliberately and constantly unavailable to accept the order, which has been ordered by our customer.
(c) Delivery is correctly made, to an incorrect address, as supplied by our customer and the goods are accepted at that address.
(d) A delivery is made, for the correct order, to the correct delivery address on the correct day but it is accepted by another person who fails to give it to the intended recipient.
Sales tax of 8% is charged only for customers in California state. If we are shipping to California and you are tax exempt, please fax your tax exempt information to 1-209-320-0771. If you are a sales tax-exempt, be sure to check the “I am tax-exempt” box when you enter your billing information and shipping information while checkout.